We are happy to offer our products to destinations around the world.

UK delivery

• Orders received before 2pm are dispatched the same day.
• Orders over £13.49 are delivered free of charge within Great Britain.
• For orders with a delivery address within Great Britain, orders below the value of £13.50 will be charged postage at £4.99.

International delivery charges

The Lucozade Sport Shop uses the Delivered Duty Paid (DDP) format, so where applicable import taxes, duties and delivery charges are calculated and charged to the customer at the point of purchase.

For orders with a delivery address other than within the UK, the cost of carriage will be calculated on the weight of the entire order.

How the cost of your delivery is calculated:

Cost of products + Delivery charge for destination country (varies by weight of your order) + Import duties for destination country.

To see the exact delivery charge for your order:

First select the products you require and add them to your Shopping Basket. Then select the delivery destination from the drop-down menu. The delivery calculation will be displayed.

Discounts and special offers will be applied to the cost of the products only, and not to the delivery charges.

For destination countries which charge VAT (Value Added Tax), the VAT percentage will be charged on the cost of products plus the cost of delivery.

Destination countries

The Lucozade Sport Shop currently delivers orders to the countries in the table below. For all other destinations, please enquire for delivery information by emailing: LSSA.Shop@custservices.co.uk.

* Delivery to Argentina: Orders with a total weight of up to 2kg maximum are accepted by Argentina Customs as an 'informal entry for personal consumption'.

Orders over 2kg will however be held by Customs and the consignee will need to instruct a broker to clear goods. It is therefore recommended that non-residents do not order goods with a total weight of over 2kg unless they have someone in Argentina who can organise clearance for them.

** Delivery to Brazil: Due to Brazilian Health Ministry procedures we cannot make deliveries to non-residents. Residents of Brazil should contact the ANVISA (National Agency of Sanitary Surveillance) for information on their clearance procedures before placing their order.

Orders to Brazil incur an additional $15 charge on delivery, payable by the receiver.

Dispatch of orders

• All deliveries are made by DHL Air Express.
• You should allow at least 7 days for your delivery - we will aim to deliver within 4 days where possible, but please note we cannot guarantee a specific delivery date or time.
• You must make sure there is someone at the delivery address to sign for the products, otherwise they will be returned to us at your expense.
• Products have different shelf lives. Therefore, we recommend that you do not order more than 3 months supply of products.

Contact

• Please email: LSSA.Shop@custservices.co.uk
• Telephone: 01452 632523 (for international callers, dial: 0044 452 632523 ) between 08:30 and 17:30 GMT, Monday - Friday.